EA Account got ban

Hey @swaggwho,

Sorry to hear you'd run into some rude and very inappropriate chat recently. That's certainly not what anyone wants to encounter when they're just trying to play.

I'd definitely make sure to report and mute those types of individuals rather than engaging with them, just to make sure you don't get pulled into any penalties as well. You can even try turning on the speech-to-text option in-game if needed, so their voice chat shows up in text and may make it easier to report as well.

If there's a situation you weren't able to report in-game at the time, you can also use the forum here to bring that to our attention, under Other options > EA Help.

With that said however, we're unable to make any changes to an account ban or suspension on the forums. You can create an appeal with the Terms of Service team here, but ultimately if something inappropriate was said from your account as well, it's unlikely that would be overturned.

Submitting an appeal above would nevertheless be the only way to have that reviewed further if you'd like to do so, feel free to give that a try if you haven't already done so.