EA Account Hacked - Apex Legends Account Linked to Different Email
Hi everyone,
I'm hoping someone from EA or the community can point me in the right direction.
A few days ago, my Apex Legends account was hacked. The attacker also attempted to take over my PlayStation account, but fortunately I was able to secure that account before they gained full access.
However, my EA account appears to have been compromised. The email address associated with it has been changed to an email that does not belong to me, and I can no longer access the original EA account that was linked to my PlayStation account and Apex Legends progress.
When I try to link my PlayStation account to my current EA account, I receive a message indicating that the PlayStation account has already been linked before and cannot be linked again due to EA's lifetime linking restrictions. This makes me believe the hacker still has my original EA account linked to my PlayStation account.
I've searched through EA Help and the account recovery articles, but I haven't been able to find a way to contact support directly regarding this specific situation.
Has anyone experienced something similar? Is there a way to recover an EA account when the email address has been changed by an attacker? Any guidance from EA staff would be greatly appreciated, as I have years of Apex Legends progress tied to this account.
Thank you for your time and any help you can provide.