Solved
EA account not permitted to play online after the cross progression update xbox
Product: Apex Legends Platform:Xbox Series X Please specify your platform model. Microsoft Xbox Series X What is your gamertag/PSN ID/EA Account name? I Adzy I Please provide your squad mates' ga...
Hi @Halo7865
To confirm do you have a connection issue with any other EA game, or another online game?
Also, if you have not can we try the following steps?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
@DermyC95 To confirm are you on a Series X as well, and have you gotten the message for Cross Progression?
