Forum Discussion

angelprokingg's avatar
angelprokingg
Seasoned Newcomer
2 months ago

EA has falsefully banned my Apex account

I have tried multiple times to dispute my ban on Apex Legends but each case has been declined with literally zero explanation.

"angelprokingg" on EA

"angelproking1" on PC-Steam

2 Replies

  • Heya,

    Account actions (Such as suspensions, bans, etc) cannot be assisted with on these forums, as this is a community space.
    Only the TOS Team is able to assist with these matters, which you've already contacted.

    You can dispute your ban up to around 3 times, anything after that will likely be disregarded.
    So if they decided to uphold the account action, it's likely permanent and nothing can really be done to change the fact.

    The ban reason should have been included with a mail sent to the email address linked to your EA Account.

  • lsm9248's avatar
    lsm9248
    Rising Novice
    2 months ago

    I'm in the same situation.
    My account was hacked, and I provided the ToS team with every piece of evidence that an ordinary user could possibly offer.
    But they kept declining my appeals, and now they’ve even blocked me from submitting any new cases.