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WaterFro's avatar
WaterFro
2 years ago
Solved

EA Support / TOS team sucks

I have been facing challenges with the support system on Apex Legends after being falsely banned. Despite providing evidence and submitting numerous cases, I have not received the assistance needed. ...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @WaterFro 

    We're not able to help with banned accounts over Answers HQ. If you haven't submitted 3 disputes already, please follow the instructions here for disputing the ban. Thank you.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @WaterFro 

We're not able to help with banned accounts over Answers HQ. If you haven't submitted 3 disputes already, please follow the instructions here for disputing the ban. Thank you.

WaterFro's avatar
WaterFro
2 years ago

I had a similar experience recently when it came to disputing the effectiveness of chatbots. It seems like they may only provide auto-responses without thoroughly verifying the information. After using My EA Data and discovering unauthorized access to my account from another country, issues arose that were not present before.

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