2 years ago
EA Support / TOS team sucks
I have been facing challenges with the support system on Apex Legends after being falsely banned. Despite providing evidence and submitting numerous cases, I have not received the assistance needed. ...
Hi there, @WaterFro
We're not able to help with banned accounts over Answers HQ. If you haven't submitted 3 disputes already, please follow the instructions here for disputing the ban. Thank you.
I had a similar experience recently when it came to disputing the effectiveness of chatbots. It seems like they may only provide auto-responses without thoroughly verifying the information. After using My EA Data and discovering unauthorized access to my account from another country, issues arose that were not present before.