EA Support removed their phone number and Email

Hey @Umkindabad,

Thanks for the screenshots and update.

It looks like your case is in a good status (i.e. In Progress and not Waiting on Player), so at this point you've done what you can and would just need to wait on a reply from support.

I would avoid resuming or adding additional replies to your case unless the status changes back again without a reply, but from what I can see here you've done what's needed.