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me to !! Do you know what to do to get it away ?
If you're still getting this issue, can I check what anti-virus/security software do you use?
- 6 years ago
Well considering the fact that both my friend and I use the same exact anti virus software and I have the problem while he has NEVER had the problem makes me believe you still don't want to admit that it's your game interacting with EAC. Thanks for solidifying my statements even further Dave! Now please spend some time fixing your game so your community can actually enjoy it again.
- EA_David6 years ago
Community Admin
@TTV_MACzRevamp That's really not helpful. Many players log in without experiencing this EAC issue and the affected numbers really make this seem to be a local issue.
However there clearly is something going wrong here, and considering that one of the troubleshooting steps that can help is to run in admin mode, it looks like some sort of permissions issue/communications block could be a factor here.
Security software may be a factor, but it may not, but gathering info from folks affected may help with finding exactly what's going wrong.- 6 years ago
@EA_David It seems you did not read any of my previous messages where I have stated that I used all available methods you provided and it did work after multiple different attempts of just messing around with the game and EAC. I would say it's not helpful that you are dismissing this issue and assuming that this is a local issue when I know none of the other people on this thread. I personally live on the east coast, how about everyone else? You also said many players log in without an issue however that also dismisses the many that can't log in due to this issue. Don't just skim through my comments and assume I have nothing but unintelligible rambling because that in itself is unprofessional and doesn't help. Since money is such an important issue over the game's state of being for your team I will be sure to uninstall and have my friends uninstall as well, (I am referring to your overpriced events that lack content). If you don't like what I have to say then fix it.
- 6 years ago
I am sorry to tell you but the problem IS the anti-virus, i have the same problem and disabling my anti-virus fixed the problem
- 6 years ago
I disabled my AVG and still get the same error.
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