Forum Discussion

7 years ago

Solved

Engine Error 0x887A0005 - ID3D10Device::GetDeviceRemovedReason

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number NVIDIA GeForce RTX 2080 Enter RAM memory size in GB 32 GB What is your gamertag/PSN ID/EA Ac...

DxDiag.txt92 KB

EA_Blueberry
7 years ago
@Brokeuun

Your GeForce GTX 1050 GPU still has a driver from 2018. Please get that updated.

Icon for Community Admin rank

Community Admin

7 years ago

Hey all,

Sorry to hear you're coming across this. We're attempting to gather some information from those experiencing a DXGI_ERROR in the link below.

https://answers.ea.com/t5/Technical-Issues/DXGI-Error-info-gathering/td-p/7538285

6 years ago

@EA_Blueberry pls fix it when i got the crash the next game guaranteed will crash if not the next game

Featured Places

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 6 minutes ago

39,088 Posts

Community Highlights

How to get help with missing packs, coins, or content in Apex Legends?
EA_Mako
Community Manager
5 months ago
What to do if your Apex Legends account got banned or suspended
EA_David
Community Admin
5 years ago
Do Not Unlink Your EA Account
E9ine_AC
Hero+
3 years ago
Community Crashing Troubleshooting Guide
EA_Blueberry
Community Admin
7 years ago

Recent Discussions