Forum Discussion

6 years ago

Solved

Engine error crash. Delay 10 min, Point deduction between 30 and 70, 4 times

Hello, On my pc ik from time to time i get the engine error crash. This week it happened 4 times. I get a delay of 10 min. And a deduction in point between 30 and 70. Which makes no sense. Is there...

EA_Kent
6 years ago
Hey @shortyblood.

When you've got a chance could you grab a DxDiag and send it to us here so we can take a look? You can find more details on how to pull one up over at the EA Help website.

Once you have the file please attach it to this thread. Thanks!

/Kent

shortyblood

6 years ago

Yeah, I figured, and already knew it was game side. And needed a fix from Apex legends. I will have patience.

But is there no way to cancel the delay and point loss, for these crashes...?

EA_Kent

Community Manager

6 years ago

@shortyblood wrote:

Yeah, I figured, and already knew it was game side. And needed a fix from Apex legends. I will have patience.

But is there no way to cancel the delay and point loss, for these crashes...?

I'm afraid not. We don't have a way to remove the lock or adjust RP.

/Kent