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BlueSavage86's avatar
BlueSavage86
Seasoned Novice
19 days ago
Solved

[PlayStation] Error CE-108255-1 or crashing at login after the update

I have recently downloaded the new version for apex legends and now it won’t let me in the game just keeps sending me to error screen with code CE-108255-1

[Thread title changed by CM for clarity. EA_Claus]

    1. go to saved data and game/app settings
    2. Under Saved data ps5 select upload of delete from console storage
    3. Select apex legends
    4. Delete
    5. Play

80 Replies

  • BlueSavage86's avatar
    BlueSavage86
    Seasoned Novice
    19 days ago

    I also started a new account for EA and PlayStation 5 account and downloaded apex legends and it works perfectly fine just have to start all over again. I really hope apex fix’s this soon I’ve got a lot of hours invested in that game so definitely don’t want to lose anything off it 

  • ZenTheFox's avatar
    ZenTheFox
    Rising Newcomer
    19 days ago

    Ever since the update this morning wednesday may 13th the game will not run on my ps5 i’ve redownloaded it twice i’ve rebuilt the database of my console and it still crashes the instant i start it no other game is having this issue only apex legends 

  • vps4370j8xru's avatar
    vps4370j8xru
    Seasoned Newcomer
    19 days ago

    hello,  you have to go into your cloud saved data settings and delete the file for apex. It will not affect your in game account. 

  • jpxx13's avatar
    jpxx13
    Seasoned Newcomer
    19 days ago

    Hi,
    I have also got the same issue. Downloaded the update for my two consoles and now both consoles can’t load the game. Ps5. What’s happening?? I spoke to someone on the EA live chat and they said to speak to PlayStation as it’s there error code. 

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