Forum Discussion
6 years ago
@EA_Kent I already reset my password twice, and still didn’t work. I tried resetting my PlayStation network password also, still hasn’t worked. This is my first time seeing this error code 301. Pls help
EA_Kent
Community Manager
6 years agoGotcha, thanks!
Let's try running through some connectivity troubleshooting steps to see if that helps get you back up and running. First, I'd recommend starting off with the basic connection steps over at the EA Help website. Those can help out with a lot of the most common issues we see, so hopefully that will do the trick for you.
If you're still running into the same error message after that check out the PS4-specific steps as well. Let me know how that goes when you have a chance.
/Kent