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@EA_KentI appreciate that you are responsive in this thread and there's only so much you can do as the Community Manager, but as you can see from this thread, there are multiple people who have put money and time into their Apex accounts who cannot open the game at all anymore. Although it isn't a widespread issue, I would hope you are doing everything in your power to escalate the severity of getting this fixed. Kofi for one has not been able to sign into his account for 3 weeks. As someone who works in software, you would think the fix would be as simple as a dev logging into a database and removing the user from the club. If it is only the people in this thread seeing the issue, I would hope at least one member from the dev team could address each person in one sitting.
I contacted the Apex Devs on reddit and still have no response. Sadly have been dealing with this problem for 3 weeks.
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- EA_Blueberry7 years ago
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