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SativaSimp's avatar
SativaSimp
Newcomer
1 month ago

PSN connected to someone else's EA account.

Hello, I just started playing Apex again on my PC Steam account a few days ago and wanted to link my original PSN account that i played on years ago to have all my skins and progress. Unfortunately when i went to connect the PSN account it stated that it was already linked to someone else's EA account. From what i remember i had a significant amount of progress and skins soo..I'm here to request my PSN account to be unlinked from that random persons account and linked to mine now. All my emails are the same and i still obviously have access to the PSN account so I'm not sure how this happened. Pls help and thank you. 

2 Replies

  • I'm having this same problem, support cant help me idk what to do.

  • SativaSimp​ & mobilitay​ If the "linked account" says "@disabled.ea.com", that's typically a locked EA Account.

    All you need to do to unlock the EA Account is: 

    • Log in with your EA credentials
    • Reset your EA Account password if you cannot login with your EA credentials
    • Contact EA Support to update the password if you are still having issues logging in


    Now, a quick question for SativaSimp​, in your screenshot it says "f2******@disabled.ea.com", is the f2 the first two characters of your email address?, (If it is, please do not post what your email is, I'm only asking because if its not, then that would be someone else's EA Account for sure).

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