Error CODE:LEAF EA server side issue

Hello,

I am contacting you again regarding the ongoing connectivity issue I am experiencing with Apex Legends, specifically the Code:Leaf error. I would like to clearly summarize everything that has happened so far, as well as all the troubleshooting steps I have already completed:

• For the last two days, I have consistently received a Code:Leaf error after finishing every match.
• The disconnection occurs only at the end of the game, after the results screen, and I am then returned to the main menu.
• Despite the disconnection, all my XP, progress, and rewards are correctly saved, which indicates that the issue only occurs during the final server communication after a match.
• I play on PC (Steam), in Portugal, using a wired connection.
• My ISP is MEO, and my router is a MediaAccess TG789vac v2.
• This issue has happened once in the past, but it eventually stopped on its own.

Contact with EA Support so far

• The first agent informed me that there was an error registered on my account/server-side.
• The second agent confirmed that the issue was being investigated by the team.
• The third agent sent me standard troubleshooting links. After informing them that I had already completed every troubleshooting step, they told me that there was nothing else they could do.

 

Because the issue persists and happens exclusively in Apex Legends, I am requesting a deeper investigation from your technical team.

Troubleshooting Steps Already Completed

• I have performed every standard and advanced step available, including:
• Restarted router and PC
• Used a wired Ethernet connection
• Disabled firewall temporarily for testing
• Added Apex Legends to firewall exceptions
• Changed DNS (Google, Cloudflare, OpenDNS)
• Flushed DNS cache
• Reset network settings (ipconfig /release, /renew, /flushdns)
• Checked for Windows updates
• Checked for driver updates
• Verified integrity of game files on Steam
• Tested with “Gamer Mode” ON and OFF
• Checked NAT type
• Restarted router
• Confirmed no bandwidth limits or parental controls
• No VPN or proxy in use
• Changed data centers
• Tested multiple servers with low ping
• Disabled all overlays (Steam, Discord, NVIDIA, etc.)

 

None of these solutions fixed the issue. Since the problem:

• Occurs only in Apex Legends,
• Happens exactly at the end of every match,

 

And I received information that an error exists on your side related to my account or connection,…I kindly request that this matter be escalated to the technical/server-side engineering team so it can be investigated more thoroughly. I am available to provide logs, connection traces, or any additional information necessary.

Thank you for your time and attention.
I appreciate your support and hope we can resolve this issue.

 

(CM: Edited to break up text with bullet points, so the information could be read easier. Thanks for sharing it)