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p0intbl8nk2's avatar
p0intbl8nk2
Rising Newcomer
4 days ago

unload mslo64sys error message

just did apex update a couple days ago, when launching an error pops up and wont load game, says unload mslo64sys. can someone help with that, i restarted pc, tried repairing game through EA, uninstalled and downloaded game, still having the same issue, thanks

[Edited title for clarity - CM]

3 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hey p0intbl8nk2​,

    It sounds like there's a file or piece of software that's causing you issues. You could try uninstalling whatever is causing issues, or if you're still having issues you could try a clean boot. That stops whatever background programs that could be causing issues from starting when you start your PC.

  • p0intbl8nk2's avatar
    p0intbl8nk2
    Rising Newcomer
    4 days ago

    hello thanks for replying, how do i find what mslo64sys. is? i dont know much about computers, i just know basic stuff and playing apex, haha, thanks

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 days ago

    p0intbl8nk2​,

    That's partially why a clean boot is useful, as it can help you find out which program is causing your issues.

    A google search is showing me that it's some sort of RGB software that's on your system. That might be where your problem is coming from.

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