Forum Discussion

5 years ago

Extremely bad lag specifically in Apex on PC

I used to play Apex occasionally with friends on PS4, but when crossplay came out I decided to try it on PC. The game runs completely fine in firing range and the main menu, up until I queue for a ma...

EA_Kent

Community Manager

5 years ago

Hi @clownpiece69,

Which datacenter are you normally connecting to? Have you had a chance to try connecting to any others to test and see if the same issues are still happening?

/Kent

clownpiece69
5 years ago
Thank you for the reply Kent. I have tried several different datacenters, usually it defaults to Virginia or Virginia 2. When choosing a datacenter it always shows my ping as fine and no packet loss, which is strange considering what happens when I get into a game.
- g1g2_mozo
  5 years ago
  @clownpiece69 same exact problem https://twitter.com/i/status/1314522158778003461
- EA_Kent
  Community Manager
  5 years ago
  @clownpiece69
  
  That is definitely weird. It's also strange that no issues like this are happening when you play on PS4 as well.
  
  Have you tried using a different DNS in Windows to see if that makes any difference at all? Sometimes that can help with cases like this. You can update the DNS in your Windows TCP/IP settings. For more details on how to change those check out the Microsoft Support website. If you choose the Manual option you can enter a DNS of your own choosing.
  
  I usually go with the public Google DNS (primary: 8.8.8.8; secondary: 8.8.4.4), but if there's a different DNS you would prefer using that's OK as well. Let me know how that goes when you've had the chance to try it out.
  
  Thanks again!
  
  /Kent
  - clownpiece69
    5 years ago
    @EA_Kent Tried using a couple different DNS options, no luck unfortunately. I found this thread with a similar-sounding issue, but had no luck with their solution either unfortunately: https://answers.ea.com/t5/Technical-Issues/Apex-Input-latency-for-the-first-10min-of-the-game-Every-time-I/td-p/8671435
    I've also been doing more tests to see how consistent the issues are. My earlier statement about the lag clearing up after around 10 minutes is inaccurate, I haven't been able to reproduce that in a while. It will go away sometimes for a minute or two, sometimes for the rest of that individual game, sometimes for multiple games, but it's very inconsistent and there doesn't appear to be a pattern.
    Apologies to the people I've matched with while trying to fix this, if there was another way to test it I'd do it.