Forum Discussion

clownpiece69's avatar
clownpiece69
5 years ago

Extremely bad lag specifically in Apex on PC

I used to play Apex occasionally with friends on PS4, but when crossplay came out I decided to try it on PC. The game runs completely fine in firing range and the main menu, up until I queue for a ma...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @clownpiece69, 

Which datacenter are you normally connecting to? Have you had a chance to try connecting to any others to test and see if the same issues are still happening? 

/Kent

  • clownpiece69's avatar
    clownpiece69
    5 years ago

    Thank you for the reply Kent. I have tried several different datacenters, usually it defaults to Virginia or Virginia 2. When choosing a datacenter it always shows my ping as fine and no packet loss, which is strange considering what happens when I get into a game.

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @clownpiece69 

      That is definitely weird. It's also strange that no issues like this are happening when you play on PS4 as well. 

      Have you tried using a different DNS in Windows to see if that makes any difference at all? Sometimes that can help with cases like this. You can update the DNS in your Windows TCP/IP settings. For more details on how to change those check out the Microsoft Support website. If you choose the Manual option you can enter a DNS of your own choosing. 

      I usually go with the public Google DNS (primary: 8.8.8.8; secondary: 8.8.4.4), but if there's a different DNS you would prefer using that's OK as well. Let me know how that goes when you've had the chance to try it out. 

      Thanks again!

      /Kent

      • clownpiece69's avatar
        clownpiece69
        5 years ago
        @EA_Kent Tried using a couple different DNS options, no luck unfortunately. I found this thread with a similar-sounding issue, but had no luck with their solution either unfortunately: https://answers.ea.com/t5/Technical-Issues/Apex-Input-latency-for-the-first-10min-of-the-game-Every-time-I/td-p/8671435
        I've also been doing more tests to see how consistent the issues are. My earlier statement about the lag clearing up after around 10 minutes is inaccurate, I haven't been able to reproduce that in a while. It will go away sometimes for a minute or two, sometimes for the rest of that individual game, sometimes for multiple games, but it's very inconsistent and there doesn't appear to be a pattern.
        Apologies to the people I've matched with while trying to fix this, if there was another way to test it I'd do it.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.38,531 PostsLatest Activity: 7 hours ago