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696969878's avatar
696969878
4 years ago
Solved

Failed to create pixel shader 3 error code 887a0005

When I open Apex for about ten seconds,the game crashed and show up the picture error code 887a0005.

I have tried all the ways I can find on the internet,and I have reinstalled Apex for three times ,repaired for 10 times.

My computer is dell attitude 7520.

Thanks for help!

  • EA_Kent's avatar
    EA_Kent
    4 years ago

    @696969878 

    Thank you for following up!

    Have you tried starting your PC in a Clean Boot to see if that makes any difference? If there's anything else running that might be causing this that could help to get around it. 

    You can find more details on how to set up a Clean Boot at the EA Help website. Let me know if you're still running into the same error message after that. Thanks!

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  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @small_hi 

    Thank you for trying!

    Do you currently have your CPU or GPU overclocked? If so, can you try lowering the clock speed to test and see if that makes a difference? 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @small_hi 

    Gotcha. I'm guessing it's probably not overclocked in that case. 

    Another option that might help is disabling Hardware-accelerated GPU scheduling in Windows. Can you try this as well to see if that helps? 

    1. Right-click on an empty space on your Windows desktop and click Display Settings in the menu that pops up. 

    2. Click Graphics Settings 

    3. Click Change default graphics settings

    4. Turn off Hardware-accelerated GPU scheduling

    Let me know if that makes any difference for you. Thanks! 

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