Forum Discussion

4 years ago

Solved

Failed to create Pixel Shaders 4 error code=887a0005

I recently just had apex legends installed however whenever I boot the game after a few minutes after the EA logo appears it shows a white screen and displays an error message. In the process of ...

Relywan2di
4 years ago
@EA_Atic I tried to clean boot a while back as per suggested to another user facing a similar problem, but still didn't work. However, just recently I got Apex to work miraculously despite not doing any sort of solution after posting this question. As far as I can remember all I did was restart my Windows explorer on my task manager for a totally different reason.

But anyway here's my Dxdiag nonetheless.
DxDiag.txt91 KB

XtraGrlledOnion

4 years ago

i have been having same issue since yesterday also. it will do a 887a0005 or 887a0006 code everytime after i click continue. tried uninstalling and reinstalling on both origins and steam. made a post as well. maybe me commenting on yours will bump it. so we both can get some help.

EA_Atic
DICE Team
4 years ago
Hey, @XtraGrlledOnions @Relywan2di can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic
- Relywan2di
  4 years ago
  @EA_Atic I tried to clean boot a while back as per suggested to another user facing a similar problem, but still didn't work. However, just recently I got Apex to work miraculously despite not doing any sort of solution after posting this question. As far as I can remember all I did was restart my Windows explorer on my task manager for a totally different reason.
  
  But anyway here's my Dxdiag nonetheless.
  DxDiag.txt91 KB
  - EA_Atic
    DICE Team
    4 years ago
    Odd, but glad it started working! @Relywan2di
    
    /Atic