False ban / How can I contact the TOS team

FALSE BAN - PLEASE REVIEW MY CASE

My Apex Legends account was hacked around October 2025 while I was inactive and not playing. I only realized this around March 2026 when I lost access to the account and contacted EA Support. After verifying my information, I successfully recovered it.

After recovering the account, I discovered it had been banned/sanctioned. I believe the ban was caused by the person who used my account while it was compromised, not by me.

When I first checked my sanction history, the ban and appeal option were visible. However, after my appeal was suddenly closed after a few days without explanation, the sanction history and appeal option disappeared completely, even though I am still banned in-game.

Please review my account recovery history and support records carefully. They should show that my account was compromised and later recovered through EA Support.

Thank you for your time and understanding.