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M0stly_Lucid's avatar
M0stly_Lucid
Rising Novice
8 hours ago

False Ban for Gameplay Enhancement, All Appeals Denied with a Generic Copy-Paste

Look, I realise no one on these foums can actually help with this issue but I'm posting this anyway on the off chance it gets noticed by someone with deeper access than the TOS team that can actually take a more detailed look at the evidence.

I was banned on the 17th of March this year for "Gameplay Enhancement", I have at no point used cheats in any game, or run anything that I believe could even be remotely misconstrued as cheating software. 

I've requested my EA Account Data and there's no unusual login attempts and no signs my account is or ever has been compromised, I've also had 2fa enabled for years.

I hadn't played for a little while at the time of the ban, I wasn't notified about it in any way either so I can only assume it was part of a ban wave?

It's extremely frustrating to be falsely banned for something I didn't do and lose an account I put a lot of time and money into and I know I'm not alone here, someone from the Anti-cheat team really needs to review these detections.

3 Replies

  • They dont ban immediateley in moment of play and using hacks. They collect data, mark "dark" accounts. After that they look as spectator. After that they making ban-waves. So the cheater dont know what is the trigger of detection

  • Im also going through the same ban reason "Gameplay Enhancement" the only difference is i was banned on july 15 of 2025 and im just now finding out about it. That was also around the time i bought my magnetic keyboard and a Logitech mouse i tried them on apex for a day because it was a game i was decent enough at to see what the competitive edge was from my old gear but i deleted the game because i lost interest and went to destiny 2.

  • Rhodes_RedTone's avatar
    Rhodes_RedTone
    Seasoned Traveler
    8 hours ago

    Unfortunately, many players have put in the same effort as you over the past period, but the TOS team doesn't seem to care about them.

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