Forum Discussion

Rising Newcomer

8 months ago

Solved

false cheating claim

Hello, After 6 years of playing, last month I was suddenly banned midgame. I thought it must be a mistake so I appealed it, yet it said I was cheating. I appealed again and again but it did not work...

anticheat

Asmodeus566
8 months ago
The_Baconspiracy

Sorry to hear what happened.

Here on the forum we cannot assist with ban appeals or account actions beyond pointing you in the right direction(See link below).

If you believe that a sanction (Suspension/Ban) placed on your account was by mistake you should reach out to the Terms of Service team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/

Best of luck.

Midnight9746

Hero+

8 months ago

The_Baconspiracy As mentioned by Asmodeus566, banned accounts cannot be handled on the forums as that can only be handled by the EA TOS Team.

> EA Help | Get information about EA Account locks, bans, and suspensions

Furthermore, bans can only be appealed up to 3 times, so if you had already appealed 3 times and were denied, (especially if you were told to "not expect anything further"), that does sadly mean that the ban will be upheld.