Forum Discussion

7 years ago

Fix the server disconnects!!!!

I mean for real, the game has been out for almost a month now and I am still getting the server disconnect and crashes every single day from day one, I am on the verge of quitting the game. Right no...

Cizjut

7 years ago

Same here, i can't get a decent match after the first two of the day, then it keeps disconnecting me. Sometimes i even feel bad because i leave teammates hanging. It freezes then kicks me out to the main menu.

It's been so long and the silence has been so much that i'm losing faith in this getting fixed at all.

EA_Blueberry
Community Manager
7 years ago
@Cizjut

Which platform do you play the game on?

Have you done the following?

Rebooted your modem/router

Opened up ports listed for Apex Legends

Logged into your router's admin panel to check for a firmware update

Check Killer Control Center (if you're on PC) https://answers.ea.com/t5/Bug-Reports/Apex-Legends-random-Freezing-rubber-band-lag/m-p/7435194#M195
- Cizjut
  7 years ago
  So far I have
  Rebooted the modem
  Opened the ports
  Done EVERYTHING the troubleshooting guide says
  
  So far nothing helps. It's been a month and come regularly in hopes of an actual fix. I keep seeing the same issue on other discussions but this one seems to be ignored. It's not on my side, and as I said, it's also happening on TF2 which didn't before Apex went live. I would like to read that you're investigating, that you acknowledge something's wrong with the netcode/servers, and you're going to do something about it. My friends, all of them which live in the same city report the same problem. Thing is, they just have given up already.
  
  I'm gonna try KCC and see if helps, at this point, anything could be good.
  - NetronSB
    7 years ago
    Nothing will work it useless to try its a problem on their part, I attached my dxdiag a month ago didnt get any answers. Its 100% their problem not ours, there are a bunch of people with this problem...