Forum Discussion

Lupiron's avatar
10 months ago

**Fix to the easy anti cheat error, screen freezing on loading error.**

**Fix to the easy anti cheat error, screen freezing on loading error.** (which is anti cheat in background)

After hours a EA tech had a genius idea, and it works.

Use this page to clean boot your computer: https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

The tech had me delete apex and ea, re install ea and then apex and indeed it did work. I also found that it fixed my steam apex as well, though you need to let steam reinstall the services that were stopped. Once your game is working, you can go in and one at a time re enable your services and background junk until you find the culprit.

Basically you are turning off everything but windows junk upon clean boot.

But... it works.

Good luck!

2 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    10 months ago
    Hi @Lupiron,

    Thanks for taking your time and sharing with the community the steps that worked for you! We appreciate that!

    Have fun!

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