Forum Discussion

3 years ago

FPS drops randomly and game sound and picture not loading in correctly

I have tried everything i can, i mean everything from factory resetting my pc onwards, it seems to be nothing to do with my pc as it can handle much more intense games than apex, even if i have the g...

EA_Illium

EA Staff (Retired)

3 years ago

@Splottz Can you disable any running overlays including Origins?

Splottz

3 years ago

Hi there, i disabled all my overlays including origin and the fps drops have gone, however the random freezing for 10 seconds plus hasnt. Thanks for the help

EA_Illium
EA Staff (Retired)
3 years ago
Hi @Splottz Does running your device in a Clean Boot make a difference now?
- Splottz
  3 years ago
  Hello again @EA_Illium i started my pc up in a clean boot and followed the steps, every other game seems to run fine other than apex. I tried opening it through desktop icon and it didnt work, didnt even open at all, so i started it through origin and got an error message that i will attach to this.
  - EA_Illium
    EA Staff (Retired)
    3 years ago
    Hi @Splottz To check are you overclocking or using any software to optimze the PC performance? Also, is the game installed on an HDD or SSD? we can try running a repair on the via the client and check if you still get this message? (if so does it continue to pop up when you start the PC normally?)