FREEZING/CRASH SEASON 15

If you want to get anything fixed I would highly suggest uninstalling the game, so the devs can see the playerbase going downhill, its the only way they will ever fix something.
Bug was reported 7 days ago and they are not even close to fixing it.
SADGE!

@Helminizer+exec autoexec -refresh 144 -dev -console -preload -forcenovsync -high


This seems to work for now, but then again, there were other solutions that seemed to work for some time. Game seems to run smoother too, so I'm hopeful.

Edit: played about 2 hours without a crash.

A shop problem would be fixed in 2 hours btw .

Can we have some news EA to know when we will be able to play ?

I tried +exec autoexec -refresh 144 -dev -console -preload -forcenovsync -high and it changed nothing for me , I still have crashes . But Im happy it still work for some people apparently 

My pc : I5 7400 , 1660s , 16gb

-KiksH1

I noticed "The Divide" POI is almost always an instant crash, not to mention frames drops in this poi is crazy as well with stutters. tried all the recent fixes suggestions and nothing worked. it really is an issue only respawn can fix fully, cause none of the solutions people are coming with worked full proof. It's also concerning that the issue is still under investigating on their tracker and didn't get the coming in next patch mark yet. hopefully we don't have to wait another week or something for this to get fixed. It's getting really frustrating at this point.

@Helminizer
@iEat15EggsADay

By combining these two methods, my Apex no longer crashes.
Thanks to all of you for the information.
And If you are having trouble with crashes, give it a try.

[1st]
Step 1:go to apex video settings and disable "Spot Shadow Detail" completely. put it on disabled.

It is important to do this step first because step 2 will be reset if you do ANY changes to your video settings later.

close the game.

Step 2:

Press Windows+R

enter this:%userprofile%/Saved Games/Respawn/Apex/local/
go to the text file called "videoconfig" search the Line"setting.csm_enabled" "1" (in the bottom half of the file) make it "setting.csm_enabled" "0"save the file.

Step 3:

Start the Game and give it a Try.

If you do ANY change to your video settings after step 2 it will set it to "setting.csm_enabled" "1" again.

[2nd]
try this launch commands:

+exec autoexec -refresh 144 -dev -console -preload -forcenovsync -high

First we tried [1st] only, but it crashed after about 30 minutes.
Next I tried the [2nd] way to start Apex and played it for a few hours without crashing.

I will fill in my PC specs just in case.

______
Operating System
Windows 10 Home 64-bit

CPU
Intel Core i7 4790 @ 3.60GHz 
Haswell 22nm Technology

RAM
32.0GB Dual-Channel DDR3 (9-9-9-24)

Motherboard
ASUSTeK COMPUTER INC. H97-PLUS (SOCKET 1150)

Graphics
2047MB NVIDIA GeForce GTX 1660 SUPER (NVIDIA)

Storage
119GB ADATA SP600 (SATA (SSD)) 
1863GB TOSHIBA DT01ACA200 (SATA ) 

3 * days now without any words from someone from EA... this is just * ridiculous!!!!

I've tried EVERYTHING that was said on forum/reddit and still crash, I can have 5-6-7 games without this happening, then it will do it every game even 3 times a game.

Since apex is pretty much the only game i'm playing, and that I can't play it, nor I can't stream because of that, I hope EA will give some sort or monetary compensation, not * skin 

O.K. once again I did an obscure 'fix' and haven't had any crashes in hours of filled trios.  Might be luck so take with a grain of salt.

Disable your microphone in windows sound settings. 

Seems silly, but S15 patch did launch with a nasty bug that was crashing the game when people connected/disconnected headphones so whatever is causing the freezing for us might also be audio device related.  

The spot shadow settings do not even affect anything in the actual match, they just affects how legends look in the picking screen. So there is no way it can fix anything (or make it worse for that matter).

I had those settings disabled for a long time now and they do not help at all with the issues described in this thread. Unfortunately, there is a lot of false and illogical info being spread around...

Read the post of @rump_jaeger above, it is the only meaningful and logical post in regards what can be going on.

The launch option that is being mentioned configures some simple settings (e.g. vsync, monitor refresh rate, disables intro video, etc.; so I don't go through all of them) that cannot and will not fix the freezing/crashing issue.

Some people here apply these 'fixes' and then merely get some luckier games where they don't freeze or don't freeze so often and then they attribute it to the 'fixes'.

In reality they just landed in a different spot and traversed the map in a different way so that they inadvertently avoided the buggy/troublesome areas or the sequence of events within the game engine was different and did not lead to the bug that often.

The ball is is the Respawn's hands. Sadly, they are not competent enough in providing a fix or an apology, both of which were due few days ago...

Olympus and World's Edge will be in rotation in 20 hours or so. We might be able to play while Broken Moon is off, IF the map is the problem.

Still I can't believe they haven't fixed it in a week. What a mess

Ask yourself why this setting did not freeze/crash our games in all of the previous seasons... If it does now with the new update/map, is the actual problem with the setting or with the new update/map?

They had to write something, fishing in the dark, just because at that point in time they obviously had no clue what is actually happening.

I believe that the freezing bugs are related to the new map Broken Moon (audio device related crashes are a different topic). In case that Respawn is unable to produce a hotfix in the next few days, I'm pretty sure what we will see is that people will stop freezing/crashing as soon as older maps come back into rotation.

I haven't seen many reports of freezing in arenas and firing range and some people claim to never freeze in those. Also, we have to distinguish between a crash (can be related to audio device bugs) and an actual freeze where one has to manually kill the game process.

But I agree with you, if the freezes are happening outside of the Broken Moon too, on a fresh game start, then it is definitely logical to conclude that it is not the new map alone, but also the other changes that came within this latest 'Eclipse' update.

The new map has issues for sure because players have discovered invisible walls in central area and foliage that block bullets, which has been confirmed by Respawn.

In any case, Respawn has failed big time in multiple ways: they developed such buggy update, they released it without proper testing and then they neither provided a fix nor an apology.

@Anerian79100% audio bugs
If they solve the sound problem. The freezing problem will also be solved.

@Anerian79Yeah cause personally i froze twice in firing range few days ago, while throwing a horizon ult on dummies and the other one i was grappling with pathfinder and it instantly froze and I had to task manager kill the process. one of my friends froze 3 times in an arena match as well.

It definitely feels like they did a minimal or almost no debugging for this update before shipping it. cause the game feels broken, I've seen some strange bugs reported as well. very underwhelming and disappointing update that's for sure and that fact that this is still being investigated a week later is a cause for concern.

@setttoplaneI fear that it is more complex than just the audio, but I hope you are right. Do patch notes mention anything being done to the game audio system?

@Cloudy-planet9I see. And I assume that was on a fresh game start, that is, going directly to the firing range without first playing on the Broken Moon and without changing anything related to audio, both in game or Windows...?

@Anerian79duno man maybe
i have no freeze issues since i unplugged my headset and speakers.

@z3dn4nr3F-no dont plug in
you have to play without sound.

Nothing works. Best "solution" for me has been running dx12 and restarting after every game.

.