Friends on playstation can't search or add me [on PC]

Question

I have two friends, one on a PS4 and one on a PS5 and we are trying to add each other on Apex. I am on PC [was on Origin but recently uninstalled and reinstalled game on Steam, same EA account].

On PC I can search for their accounts and add them, however they don't receive the add on their end and they are unable to search for my account name. When they run a search they get a HTTP 403- Search Error.

We have also tried finding each other's clubs and adding each other that way but nothing is showing up.

ea_illium · Answer

@eskimazing  To check have you both checked the privacy settings on the EA account and PS4 account to see if anything might be blocking one another?

goaliewales33 · Answer

Hello!&nbsp; I was hoping someone might be able to help me with an issue regarding "Finding Friends."&nbsp; This seems to be a very popular issue, but haven't seen a solution that has worked for me.&nbsp; I even reached out to EA Support Chat and they said, "We can't help you."&nbsp; I have all of my check boxes clicked in the "Allow users to search for me by" section.&nbsp; I have my Xbox account linked to my EA account.&nbsp; Yet when I give everyone my gamer tag to search for me in the "Find Friends," it always returns "Friend, not found."&nbsp; This happens 100% of the time if someone is adding me from PC or Playstation.&nbsp; WIth Xbox, I'm able to just add them as a friend on my Xbox as a work around.&nbsp; Would someone be able to help me?

goaliewales33 · Answer

@EA_Illium In my situation, we are not blocking each other. We checked all of the settings. Also with my situation, they aren't able to find me, but in almost every case, I can find them.

ea_illium · Answer

@goaliewales33  To check have you run into the "HTTP 403- Search Error" error that OP described?

goaliewales33 · Answer

@EA_Illium No there is not a "HTTP 403 - Search Error" that occurs. I am told and have seen that it just shows up, "Not Found." when they type my ID into the search friends feature.