Forum Discussion

sLaugR's avatar
sLaugR
5 years ago

From Auckland to Singapore data servers - BAD LAG

Hello, I am hailing from Auckland in New Zealand. As you may be aware, due to the ability to choose your servers, nobody in Australia or New Zealand joins the AU servers for ranked games. The majori...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago
@sLaugR Wanted to see if you have been able to generate a UOTrace, if so you can share it here so we can take a look at it.
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    @sLaugR Thank you for sharing this with us, looking at it you have high ping time and on the first test have packet loss as well. Can you try going through the steps here, to see if this can help us? If not we may need to share that report with your ISP. 

    • sLaugR's avatar
      sLaugR
      5 years ago

      Unfortunately, everything on that list isn't an issue.

      Only thing I hadn't tried was DNS flushing which i have just tried now.

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        5 years ago
        @sLaugR Was the DNS flush able to help? If not I would share these with your ISP to see if they can help with your connection to the server, it seems the last 5 or so hopes to our server start getting high ping times

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