Forum Discussion
7 years ago
Testing the mic in Origin doesn't show any signal, even though the sound card is recognized in Origin. I disabled other devices and restarted but same issue still persists.
EA_David
Community Admin
7 years agoThanks for the update. If you try clearing your Origin cache and try restarting again, does anything change?
https://help.ea.com/en-in/help/faq/clear-cache-to-fix-problems-with-your-games/
- 7 years agoI reinstalled origin completely but even that didn’t fix it 😕
I also disabled app exclusivity for the mic, but still doesn’t solve the issue- EA_David7 years ago
Community Admin
The Origin install doesn't clear the local cache, so it's definitely worth doing that as well as the reinstall.
I'm curious what your Recording Devices section in Windows looks like. You'll find this by right-clicking the volume icon in your system tray and clicking this option.
- 7 years agoIn recording devices I set the main input device to be the Scarlett 2i2 USB (my external sound card) and I also manually changed it to this setting for Origin and Apex.
For some reason, Nvidia shadowplay also can't pick up any input from the mic in-game.
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