Forum Discussion

smokes39's avatar
3 years ago
Solved

Game chat issues

I’m having issues with game chat, I can’t talk and can’t hear anyone, I’m on the Xbox series S. Everything was fine last season and now I can’t use game chat, and I have already checked my setting as well, everything is fine. 

  • Verify settings in game to know that you got mic and voice active.

    If you have, then please try the following:

    * Clearing MAC adress
    Go to Settings> All settings> Network> Network settings
    In here press on advanced settings and alternate MAC adress option, press on 'clear'
    Restart your xbox

    -----------------------------------------

    *Clear xbox cache
    Power off your Xbox One by holdiong the power button until it turns off.
    Unplug your power blick, press and hold the power button several times to expel remaining power. Wait for 10 seconds and plug the bick back in.
    waitin for the light on the brick to change from white to orange and turn your xbox on.

    -----------------------------------------
    * Remove and unplug USB devices
    If you have any devices plugged in to your Xbox, please unplug them.
    Sometimes it may interfer with the game.
    -----------------------------------------

    If nothing works you could try update firmware and/or re-install the game

7 Replies

  • @smokes39 A similar issue comes across when playing with some console players on PC.
    Make sure that you don't have the user blocked. When they are you won't have any communication with them.
  • smokes39's avatar
    smokes39
    3 years ago
    @Tradables I don’t have anyone on my blocked list, I played about 6 or 7 games last night, all with random players, and I could not use the game chat function
  • Verify settings in game to know that you got mic and voice active.

    If you have, then please try the following:

    * Clearing MAC adress
    Go to Settings> All settings> Network> Network settings
    In here press on advanced settings and alternate MAC adress option, press on 'clear'
    Restart your xbox

    -----------------------------------------

    *Clear xbox cache
    Power off your Xbox One by holdiong the power button until it turns off.
    Unplug your power blick, press and hold the power button several times to expel remaining power. Wait for 10 seconds and plug the bick back in.
    waitin for the light on the brick to change from white to orange and turn your xbox on.

    -----------------------------------------
    * Remove and unplug USB devices
    If you have any devices plugged in to your Xbox, please unplug them.
    Sometimes it may interfer with the game.
    -----------------------------------------

    If nothing works you could try update firmware and/or re-install the game

  • Asmodeus566's avatar
    Asmodeus566
    Hero+
    7 months ago

    @MR_Sezar87 


    As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting.

    If you run into any further issues please create a new thread so that we can begin tracking accordingly!

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