Forum Discussion

7 years ago

Game closes to desktop when trying to change key bindings

Whenever I am in the settings and try to left click on a key bind to change it, the game closes without any error or crash messages. Can anyone help resolve this problem?

Vyykis654

7 years ago

Thank you for your reply @EA_Atic ,

My game also seems to crash randomly during a match with this error message:

"Engine Error

0x887A0006 – DXGI_ERROR_DEVICE_HUNG The application’s device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed."

I tried clean booting and turning off Discord as you suggested but nothing worked.

EA_Atic

DICE Team

5 years ago

@Vyykis654 That error message most of the time relate to the GPU drivers that you have. I recommend that you try to complete reinstall of the drivers and try again.

/Atic