Game completely freezing after few minutes of playing
Hello, i will try to get straight to the point and make my issue clear as i can.
I've been playing Apex Legends since it came out, i haven't had any issues with the game so far, everything ran fine and i only had a few crashes when there was a bug that caused players to crash for some reason. Anyway, my last active session without problems was yesterday, i played for a long time no problems at all. Today, when i tried to play the game, after i enter the game, join a match, land and play for a minute or 2 maximum. The game freezes completely, not just the game but my entire PC is unresponsive, even my keyboard doesn't react to input. This forces me to restart my PC, which i did a few times and i tried running the game again, but same issue persisted.
I noticed that my Windows 10 was updated last night, so i thought that might have been causing the issue, so i went and Uninstalled those updates. It worked for a few games, but then it started crashing again. Now i decided to update my GPU drivers, but the issue persists again, then i reset all my BIOS settings to factory, meaning no overclock what so ever, but issue still persists. I am out of ideas and would really appreciate some help from people who know more about this than me.
This issue is explicit to Apex legends, i have tried other games (CS:GO, World of Tanks, The Witcher 3) and those games worked without any problems for hours like they usually do. So i don't think my PC suddenly decided to die on me or something.
I have provided the screenshot of the error that i managed to capture after one of the crashes (its in the attachments), after the PC froze i kept tapping CTRL ALT DELETE to bring up the Task Manager and somehow i managed to unfreeze my PC without restarting and this error showed up. So i screenshot it.
My PC specs are as follows:
CPU: Intel Core i7 4790k
GPU: Sapphire RX580 8Gb Nitro+
RAM: 32Gb Kingston HyperX Fury DDR3
SSD: 240Gb
HDD: 1Tb
OS: Windows 10 (Build Version: 10.0.17763 )
I was running the CPU overclocked to 4.4Ghz, i had no issues with it so far. The ram is running at 2Ghz as well. But i have since removed the overclock on both in hopes that it would solve the issue which it did not.
Thank you for your time and i hope you can help me out.
Cheers
Hey @w4rl10n the error you are seeing is one relating to your GPU, the best thing to do is a clean install of your GPU drivers.
You also need to ensure that you:
- Roll back your GPU drivers to a previous version
- Turn on vsync
- Perform a clean bootbefore attemting to play the game
- Ensure you have power supply capable of meeting the demands of your hardware while it is under heavy gaming load
- Set all in game graphics settings to low in order to reduce the stress on your GPU.
- Set the high performance preset in your GPU control panel, as opposed to the high quality preset.
- Run your video card at stock speeds (memory and core). This is also important for players with factory overclocked cards. This will require some third party software such as EVGA Precision or MSI Afterburner etc.
Let me know how you get on.
Darko
