Forum Discussion
EA_Blueberry
Community Admin
7 years agoHave you tried any of the steps from the Community Crashing Troubleshooting Guide?
I posted them below. Does it crash when you do a specific thing or at random times mid game?
PlayStation 4
- Check to make sure you have the latest software update: https://www.playstation.com/en-gb/get-help/ps4-system-software/
- Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice). Turn it back on after 1 minute. Launch the game.
- Turn off Convert Incoming Voice to Chat Text in the game's settings. (https://answers.ea.com/t5/Technical-Issues/Game-Keeps-Crashing-PS4/m-p/7439480/highlight/true#M5263)... any devices inserted into the USB slot
- Restore the license for the game: https://manuals.playstation.net/document/en/ps4/settings/license.html
- Try reinstalling the game. If you're using an external hard drive, consider installing it on the internal to see if you have any improved results.
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