Forum Discussion

Newcomer

2 days ago

Game crashes immediately on launch (Only Apex Legends)

Apex Legends crashes as soon as I open it, while all other games work without problems. The game r5apex_dx12.exe exited unexpectedly, exit code: 0xC0000005 -------------- Exception code: 0xC000...

crashing

EA_Mako

Community Manager

2 days ago

Hey there,

Thanks for including the error details!

Just based on what you've attached, it looks like the faulting module is an NVIDIA driver. The exception code indicates the game tried to read/write to something it did not have permission to access, which is why the graphics driver just ended the game instead.

I'd start with a clean install of your GPU drivers, using these steps on NVIDIA's website.

It may also help to clear your system shader cache to force Apex to rebuild it instead of using anything potentially corrupted. For this, just open Windows Disk Cleanup, select your system drive, check DirectX Shader Cache, and click OK to clear it. Let us know how things look after a full restart following those steps!