Forum Discussion
Try the troubleshooting steps at the following post, thanks.
https://answers.ea.com/t5/Technical-Issues/Profile-not-permitted-to-play-online/m-p/12705341#M173382
I've had this issue also, I've done absolutely everything I can find regarding trouble shooting. Cleared mac address, cleared saved data, full power cycle on the console, uninstalled and re installed the game twice, tried mobile hotspot, tried playing on another account. Every time I'm lucky to be able to finish a single game without it crashing and putting me back to xbox home screen, usually crashes before im even able to join a game. I've had team mates cursing me in ranked for leaving, I can't play with friends, I can't progress through the battle pass that I have paid for. Ever since the dressed to kill update. PLEASE FIX THIS
- 3 years ago
The same things been happening 😭 to every Xbox user while playstation players grind through their battlepass with ease .. since this dress to kill event I couldn't even play through it but was lucky enough to grind till 102 on battlepass I have no idea why ea fixes things and spoil others 💔