Forum Discussion

6 years ago

Solved

Game freeze after getting to the drop ship in every game

Hi, it started at 2020.03.09 before that i played kinda like every day farming battle pass and playing ranked, and now i got this freezes. I can log in to the game get into the lobby, and i can join...

EA_Kent
6 years ago
@Raevylle, @CreaaN

Got it, thanks!

I'll pass this along for a look. If I hear back with any updates I'll follow up here and let everyone know.

[Marking this as solved just for visibility. This issue is not resolved and is under review.]

/Kent

EA_Kent

Community Manager

6 years ago

Hey everyone.

I'm working on gathering some information on this to pass along. Which game mode were you playing when it happened?

/Kent

Raevylle

6 years ago

@EA_Kent It happened during all the game modes EXCEPT the practice range. Whenever you have to drop out of the dropship this error will occur.

EA_Kent
Community Manager
6 years ago
@Raevylle, @CreaaN

Got it, thanks!

I'll pass this along for a look. If I hear back with any updates I'll follow up here and let everyone know.

[Marking this as solved just for visibility. This issue is not resolved and is under review.]

/Kent
- Raevylle
  6 years ago
  @EA_Kent No problem Kent. Thank you for taking this up. Hope to hear from you soon!
- Be_Caustic11243
  6 years ago
  @EA_Kent If it can help, in one game i should have been with the champion squad, but when the game showed the champs (before dropping) it was just the other 2 teamates, and at the start of the drop countdown i was with them again. Then it froze again and i had to kill it from the task manager. It was like the game knew that i was going to leave right after picking the legend
- FishSmellBad
  6 years ago
  @EA_Kent If it helps, I won the game before it started doing this and I am the champion now every time i try to get into a new match. So I guess it does register as a crash and gives a "loss forgiveness" equivalent. I just feel bad for my teammates because I've been troubleshooting and keep trying to load into a game only to crash and leave my team lol.
  - ISFMarv
    6 years ago
    same here, I just made a thread before seeing this, I thought I was the only one, I tried everything possible to fix it since 5pm yesterday, all my friends can play :l