Forum Discussion
Let's get this fixed for you. Can you attach a DxDiag and let us know what type of steps you've taken already? (ex: reinstalling, repairing game in Origin)
Do you overclock and play the game with any programs running in the background like Discord, MSI Afterburner?
How to Pull a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
- 6 years ago
@XoiriniMprizola
The issue is with the latest patch. People have gone asbolutely nuts and tried everything. But it still makes no difference. I repaired cleaned origin cache and restarted and got it on first try.- EA_Blueberry6 years ago
Community Admin
Hey, all.
A lot of these DxDiags are showing Windows 10 build 17763. Make sure you update your Windows 10 build to the latest version. Updates that are pending to be installed in the background can cause performance issues for games.
I'm also seeing the following:- Outdated drivers for video cards. Please update the video card and/or roll back the current version and reinstall.
- OneDrive errors. I've seen players avoid crashes/freezing by uninstalling OneDrive from their PC.
- Third party devices like cameras, tablets, and other controllers plugged in. It's worth a try to remove those to see if they have any link in the freezing. Some devices can function normally while plugged in, however some might cause compatibility issues with other software.
- Corruption in Windows files under the Windows Error Reporting within the DxDiag. You'll want to consider running an SFC Scan and check your Windows Event Viewer.
- 6 years ago@EA_Blueberry
I have latest windows version
1.latest amd driver
2. I have this, it reinstalled after i reset my windows, will try without when back at home.
3.i have none of those
4. Did this a couple of times but nothing
Just a question, are the devs looking into this or are the bug still believed to be on our end?
3.