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atomicqxs's avatar
3 years ago

Game freezing after a few seconds into the main menu

So I had been playing apex with friends quite smoothly over the past 2 weeks or less, no problems at all, but when we came online to check out the new winter events my game suddenly likes to freeze and unresponding after a few seconds of getting into the lobby menu. No system settings has changed since I've played normally with my friends, I've tried reinstalling the game, running it as an administrator, compatibility modes, launch commands, degrading/updating video drivers or changing my directx versions with no luck so far. Has anyone experienced this lately and can you tell me a fix for this, I'm on PC running from a steam client.

Link for the video clip of my game crashing: https://imgur.com/a/1tJE0n4

2 Replies

  • @atomicqxs 

    I personally think this is related corrupted assets.

    These specific assets don't get deleted/repaired when you reinstall/repair the game via the game launcher.

    For this, you'll have to do it manually by following these steps:

    1. Press Windows Key + R
    2. Put in %USERPROFILE%\saved games\respawn\apex and select OK
    3. Delete the assets folder

    These files will generate again upon startup, so hopefully that'll resolve the issue.

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