Forum Discussion

5 years ago

Game keeps freezing and kicking me out of game.

Every single game it freezes.shows a error code kicks me out, and then trys to rejoin the last game. And every game I die when it kicks me out .my KDR is effected and it seems like I'm just giving...

NAGAAATO

5 years ago

@duke6the0great2 are u playing on pc ? if so, do u use a controller ?

duke6the0great2

5 years ago

I'm playing on PS4 with lan line connected. Never had this issue till the update..it still kick me off every game.i use a controller yes

EA_Kent
Community Manager
5 years ago
Hey @duke6the0great2.

Can we try running through some troubleshooting steps to see if we can help out with the freezing issues you've been seeing?

A good place to start off would be with the basic connectivity troubleshooting steps over at the EA Help website. If you're still running into any trouble after that check out the PS4-specific steps as well.

Let me know how that goes for you once you've had a chance to give it a try. Thanks!

/Kent