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HMRDSmoke's avatar
5 years ago
Solved

Game Stops Responding and crashes

middle of game crashes happening pc specs are 2700x 2080ti 16gigs ram the last game i played i had to reconnect to the game 3 times all drivers are up to date windows is up to date need a fix or i quit playing 

  • So I figured out that if you disable shader cache in nvididia control panel and turn threaded optimization on from auto it doesn't crash anymore @EA_Atic 

8 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    Hey, @HMRDSmoke  make sure that all drivers for windows are up to date, also worth reinstalling the GPU drivers for your PC.

     

    You can also try to do a clean boot to see if there any programs messing with APEX and turn off any overlay programs for example Discord or Nvidia experience.

     

    Can you add a Dxdiag so we can see what hardware and drivers you have? 

     

    Let me know if this works or not for you. 🙂

     

    /Atic

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago
    @HMRDSmoke click the link in the name and it will show you how to do a Clean boot. 🙂

    /Ati
  • So I figured out that if you disable shader cache in nvididia control panel and turn threaded optimization on from auto it doesn't crash anymore @EA_Atic 

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