Forum Discussion

6 years ago

game won't lunch error code 15

hello ,, i installed the game apex legends today a few mins after i installed origin ,, but when i tried to lunch it it gives me this error error code 15 i tried to ccleaner , and lu...

EA_Kent

Community Manager

6 years ago

@TTVSneakySandals

Thanks, I appreciate those details.

When you have a chance could you try starting up your PC in a Clean Boot to see if that helps at all? If there's something else running on the PC that could be causing this error that may help to get around it.

For more info on how to set one up check out the EA Help website. Let me know how that goes when you have a chance.

Thanks!

/Kent

TTVSneakySandal

6 years ago

@EA_KentI did this last night while talking to support and it still gave me error 29. I also tried clearing origin cache, flushing DNS. It's not my network because it launches fine on another machine with same anti virus. It's something to do with the fact that I uninstalled and reinstalled I just don't know how to get it working