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EA_Kent
Community Manager
6 years agoThanks, I appreciate those details.
When you have a chance could you try starting up your PC in a Clean Boot to see if that helps at all? If there's something else running on the PC that could be causing this error that may help to get around it.
For more info on how to set one up check out the EA Help website. Let me know how that goes when you have a chance.
Thanks!
/Kent
6 years ago
@EA_Kent Error code 15 came back today
- EA_Kent6 years ago
Community Manager
Thanks for following up!
When you reinstalled did you install the game on a different storage drive than the one you were using previously?
/Kent
- 6 years ago@EA_Kent No I installed in the exact same place.
I fixed it in the end by reinstalling windows. Pretty disappointing it had to come to that but I exhausted all other options.- EA_Kent6 years ago
Community Manager
Thanks for following up and letting me know.
I know that reinstalling Windows entirely can be quite an ordeal, but I'm glad to hear you were able to get it working afterward. 👍
/Kent
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