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Oblivioussquid's avatar
Oblivioussquid
Seasoned Newcomer
1 year ago

Geforce Now EC:10502

Cant play due to how Geforce Now  works as each session acts like logging into a new device triggers the EC:10502 error. So if the service is acting up and you have to restart it a couple of times it will trigger the error.

13 Replies

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  • xX_AceGamezYT_Xx's avatar
    xX_AceGamezYT_Xx
    Not applicable
    1 month ago

    But it's still the same device how does that work and y does cloud services only make the difference it js makes no sense

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey xX_AceGamezYT_Xx​,

    If you're using a cloud gaming service, that is what's logging into the game, not whichever device you're using to access the service. Each time you reconnect it will appear as a separate device, so it's possible to run into this if you're reconnecting repeatedly over a short period of time.

    If you're seeing this consistently, the best option would be to head over to the NVIDIA app to leave them feedback as outlined on their site here, thanks! 

  • Plz help troubleshoot 

    Error code 10502 having trouble loging in says I’m signed into two account , using the nvidia launcher to play

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