Community ManagerHi there!
If it's been more than 24 hours since you redeemed the code, let's try a simple troubleshooting step first. Please restart your device and log back into your account to see if that resolves the issue. You can find the full list of troubleshooting steps here:https://help.ea.com/en/help/apex-legends/apex-legends/apex-coins/
If the problem still persists, please don't hesitate to contact our live support team.
Feel free to let me know if you need any further assistance!
hi as i stated once was on the 15th of July and again yesterday the 18th i have restarted both my game and my pc, both my bank account and steam said the transaction went fine but i still haven't received my apex coins nor do i know how to email you guys, its a very confusing layout.
Community Manager
