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Hey @CogChamp.
It sounds like you're playing on PC. When you have a chance can you try starting up your PC in a Clean Boot to see if that helps at all? If there's anything else running on the PC that could be causing issues that might help get around it.
For more information on how to set one up check out the EA Help website. Let me know if you're still seeing the same issues after that.
/Kent
- 6 years ago
Yep, PC. Tried that, no change.
- EA_Kent6 years ago
Community Manager
Got it, thanks for giving it a shot.
Have you tried using a different DNS in Windows to see if that makes any difference at all? I've seen cases where changing the DNS can help with issues like this.
You can update the DNS settings in the Windows TCP/IP Settings. For more info on how to get there check out the Microsoft Support website. If you choose Manual you can then enter a DNS of your choosing. I usually recommend using the public Google DNS (Primary: 8.8.8.8, Secondary: 8.8.4.4), but if there's a different public DNS you would rather use instead that should work as well.
Let me know if you're still having any trouble after that. Thanks again!
/Kent
- 6 years ago
No change after that either.
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