Getting multiple duplicate skins for Sparrow Rare skin

Hey MrPink77777​,

Thanks for bringing this to our attention, especially with the screenshots included!

Just to confirm, roughly when did you open these packs? Did that take place on the account you're posting with, or is there another one that was being played at the time? I'm not actually seeing any Sparrow skins on this account at all, or even any weapon charms (like the one in your first image). 

If there was another platform or account here, please let me know the username and platform either here or via DM if you'd rather not post it. We can pass this along for the team to check into from there, thanks!