Solved
Getting "The client's game account has been banned", but EA support says no ban
It seems that there is a weird game error message that started affecting a lot of people yesterday.
Can't get into the match: "The client's game account has been banned", but there are no bans on the account.
EA support can't really help: "you're probably logging in with the wrong account, we see no bans" they say.
Hi there, @devel_origin
It sounds like there is an active ban on the account. The best thing to do is submit a dispute by following the instructions in the article here. You can also contact an advisor to have them check your account again to see if a ban is showing on it. It's possible it wasn't showing yet when you contact them previously.
