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mameto05's avatar
mameto05
Rising Newcomer
1 hour ago
Solved

apex false ban for "Gameplay enhancement"

My account has over 1,900 hours in Apex Legends. I have never shared my account, my Steam and EA accounts have not been compromised, and I have never used cheats, macros, or gameplay-enhancing software. I've spend so much money and invested so much time into this game just to get so unfairly banned for nothing i did 4 re-appeals but i still get the same automatic answer.."denied". I genuinely dont know what to do who to ask for help or where to look... if there was a way for me to prove myself i would i never and will NEVER cheat in any game.

  • Hey mameto05​,

    Unfortunately we can't help with or look into bans here on the forums. If our terms of service team has already reviewed multiple appeals and decided to uphold the ban, then I'm afraid that it's likely that your EA account will stay banned. They have the final say on these matters.

2 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    43 minutes ago

    Hey mameto05​,

    Unfortunately we can't help with or look into bans here on the forums. If our terms of service team has already reviewed multiple appeals and decided to uphold the ban, then I'm afraid that it's likely that your EA account will stay banned. They have the final say on these matters.

  • mameto05's avatar
    mameto05
    Rising Newcomer
    16 minutes ago

    but how is that fair when i never cheated and i just got banned out of nowhere i havent even played like in weeks because of work its not like i was banned in match

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