Hacked and Banned Due to Hackers Actions
My EA account was hacked by someone who accessed it without my permission, and my account was subsequently banned because of the activity they carried out. I am the original owner of this account, and I did not authorize or participate in the activity that resulted in the ban. I would like my account access and security to be reviewed, along with the ban that was issued during the time my account was compromised. I am willing to provide any information necessary to verify my ownership. Please investigate this as a compromised account and review the penalty associated with the unauthorized activity. I would appreciate the opportunity to recover my account and have the ban reconsidered.
Hey qatienceee,
Unfortunately we can't help with bans here on the forums. I'd recommend reaching out to our terms of service team and raising a dispute there; they can take a look into this for you.
I'd also recommend updating any and all passwords you use especially for your email account and any linked accounts, just to be sure that they stay safe.