Forum Discussion

RudigerBITTE's avatar
RudigerBITTE
3 years ago
Solved

Hatespeech automated ban

Hello there, yesterday I was preparing for another cheerful round of ranked games but (as the title states) I was banned for 7 days a few hours before for "hateful speech". The email nofitication I ...
  • Asmodeus566's avatar
    Asmodeus566
    3 years ago

    @RudigerBITTE 

    As @EA_Mako stated we really cannot help with Bans or suspensions here on the forum.

    However we can provide advice and helpful tips.

    If I were you I would suggest avoiding the use of the text chat options while playing with randoms. I probably would have used a full sentence like: I do not speak Russian can we speak English? 

    Just to be aware suspensions stack and can lead to perma ban so be careful while using the text chat. Personally I do not use text chat with randoms and even with my 2-6 good friends that I have been playing games with for years upon years I seldom use text chat.

    Happy gaming on Apex when you get back.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @RudigerBITTE,

I'm afraid we're not able to make any changes to account actions via the forums, sorry.

If you've already submitted an appeal here, our Terms of Service team will reach back out via email once they've completed their investigation.

The wait time should be substantially shorter than the maximum times listed there so you should hear back via email shortly, thanks for hanging in there!

  • RudigerBITTE's avatar
    RudigerBITTE
    3 years ago

    Hey Mako,

    thank you for the response, the waiting time was indeed shorter than anticipated, the respone was quite a laugh though:

    Hello,

    Thank you for your inquiry regarding the sanctions against your account.

    The sanction imposed on your account relates to the following violation:
    Hateful behavior
    2022-08-06T11:20:23Z RuedigerBITTE: no ruski im afraid.

    After completing a thorough investigation of your account, as well as your complaint, we can inform you that the offending case has been properly handled. For this reason, we will not remove the imposed sanctions from your account.

    Thank you!
    EA Terms of Use

    What a joke..I'll go touch some grass I guess.

    Cheers,

    Rudi

    • Asmodeus566's avatar
      Asmodeus566
      Hero+
      3 years ago

      @RudigerBITTE 

      As @EA_Mako stated we really cannot help with Bans or suspensions here on the forum.

      However we can provide advice and helpful tips.

      If I were you I would suggest avoiding the use of the text chat options while playing with randoms. I probably would have used a full sentence like: I do not speak Russian can we speak English? 

      Just to be aware suspensions stack and can lead to perma ban so be careful while using the text chat. Personally I do not use text chat with randoms and even with my 2-6 good friends that I have been playing games with for years upon years I seldom use text chat.

      Happy gaming on Apex when you get back.

    • Solid_EXC's avatar
      Solid_EXC
      3 years ago

      I'm going to tell you my story

      I just repeated the same thing that some randoms typed in the chat and I forgot to put the question sentence

      with which I do it in the second line

      and they tell me YES you!

      I had a ban for a week and they said it was the right thing to do.

      So rest brother for a week.
      there is no case

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.38,045 PostsLatest Activity: 29 minutes ago