Forum Discussion

Chriskush2390's avatar
3 years ago
Solved

Heirloom is missing

Missing my wattson heirloom as of the recent updates I even have video of me with it before hand.

  • @Chriskush2390 

    Only Heirlooms attained via a illegitimate manner have been removed from players their inventories, those who have actually gotten them out of a pack will not have their heirlooms removed due to the recent patch that addresses this.

    A video is also insufficient evidence as anyone was able to get the heirloom in their games.

14 Replies

  • Was wondering if it was possible to SWITCH my heirloom, was saving my heirloom shards for wraith and my account was stolen and my shards where wasted on octanes heirloom.

  • XHelperZ's avatar
    XHelperZ
    Hero+
    3 years ago

    @Chriskush2390 

    Well don't take it personally, there are more than enough users trying to abuse customer support this way trying to attain a free heirloom.

    I'd like to point out that other than that being quite annoying as it puts a load on customer support, it's probably also going to be a punishable offense.

    If you did actually own an heirloom and it randomly has disappeared (Which I honestly doubt quite a lot), you should contact EA support: https://help.ea.com/en/contact-us/

    They'll be able to see if your account ever had an heirloom, they'll be able to determine that.

  • So your calling me a glitcher.....I just had the wattson heirloom and I've been had it for over a year on my account. Tell me where and when I glitched

  • @Chriskush2390 

    Only Heirlooms attained via a illegitimate manner have been removed from players their inventories, those who have actually gotten them out of a pack will not have their heirlooms removed due to the recent patch that addresses this.

    A video is also insufficient evidence as anyone was able to get the heirloom in their games.

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